Frequently Asked Questions
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What are the main changes?
In short, our daytime show has moved from Ryde’s Harbour Beach to the Pavilion Bar (within Ryde Superbowl) and will now be free and unticketed for all, as will the community village and parade.
Our headliners will be performing in the Balcony nightclub (above Ryde Superbowl) and this will require a ticket. All VIP tickets are automatically valid for this evening entertainment.
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Why have these changes happened?
Isle of Wight Pride is a charity run entirely by volunteers and funded by sponsorship, fundraising and event generated income.
In staging this year’s Pride, due to forces beyond our and others control, we are now facing a reduction in income of around 70%, so we are making some changes to ensure the viability of the event and the continuation of the charity.
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I bought a General Admission ticket, what happens now?
All general admissiont tickets are being refunded. Please check for an email from tickets@iwpride.org with further details on this. This may have gone to your spam folder.
No action is needed from you, this refund will be processed as soon as possible.
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I bought a VIP ticket, what happens now?
All VIP tickets are automatically valid for the evening entertainment in The Balcony. No action is needed from you.
If you want a refund due to the changes, please check for an email from tickets@iwpride.org which explains more. This may have gone to your spam folder. You can also use this link to request a VIP ticket refund.
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I can't see my refund?
Refunds for General Admission tickets (and any requested refunds of VIP tickets) will be processed as soon as possible. Your card issuer/bank may then take up to 10 working days to issue the refund to you.
If you still cannot see the refund after 10 working days, please contact us via tickets@iwpride.org and we can investigate for you.
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Can I take children into The Balcony?
No, headliner tickets for The Balcony are strictly 18+ only. Photo ID may be required.
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Will Isle of Wight Pride be wheelchair accessible?
The community village site is wheelchair accessible, as is Ryde Pavilion Bar (within Ryde Superbowl). Unfortunately, due to the listed status of the building, The Balcony is not wheelchair accessible due to a staircase up to the venue.
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Can I march in the Pride Parade if I’m not with a group or organisation?
Yes, if you would like to join the Parade please register through the link below.
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Can I bring food and/or drink?
No alcohol can be brought into the Ryde Pavilion Bar (Ryde Superbowl). No drinks at all can be brought into The Balcony. Water is available at any bar.
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Are dogs allowed?
Dogs are not permitted within the Pavilian Bar or The Balcony (except assistance dogs). Dogs are welcome within the community village.
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Where is the nearest public transport?
Ryde Bus Station, Ryde Esplanade Train Station, Hovertravel and Wightlink Fastcat are all within walking distance of the event. Please see our travel info page for full details and travel map, the link to this is below.
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Where can I park?
The closest car park to the site is Quay Road car park which is operated by the Council as a pay and display car park. Please see our travel info page for full details of local car parks and options, the link to this is below.
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How can I get to the Isle of Wight?
Please see our travel info page for full details of ferries to/from the Island, the link to this is below.
